Design’s exclusion problem

article was published on TechCrunch.

 You’ve probably seen one or a few public relations disasters pop up in the tech industry. Usually, a well-meaning, well-funded, and far-reaching tech company lands itself in the hot seat after rolling out a product and then discovering that it has excluded some group of people in a grand, disruptive way. It’s Apple’s Health Tracker, which forgot to account for the number… Read More

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